Members of the management teams at Denholm Rees & O’Donnell and sister company C E Edwards have been covering the miles in the interest of the strongest possible working relationships with customers, wherever they are based.

Tailored response for every project

It is a vital element of the group’s ethos that they approach every project on an individual level, delivering a solution tailored specifically to the client’s requirements in terms of technology, equipment, budget, time frame and more. This is only possible if they have a solid understanding of who their customer is and exactly what they want to achieve.

Looking forward – and back

Beyond that, it is equally important not only to meet clients’ existing needs with the highest possible levels of workmanship, service, efficiency and value, but also to stay one step ahead of how those needs will grow and develop.

To this end, regular travel by Denholm Rees & O’Donnell and C E Edwards management is central to their aims within the company. It is also extremely beneficial for gathering on-the-ground feedback – and enjoyable too. Members of the team welcome the opportunity to see sites first-hand and communicate with customers face to face when, inevitably, for ease and speed, so much is now done remotely.

Going the distance

With many international customers and engineered components being supplied to sites across Europe and further afield, representatives of both Denholms and C E Edwards often make overseas visits.

Recent destinations include Annecy in the Rhône-Alpes region of south-eastern France and Ballymena in Co Antrim, Northern Ireland.

Additionally, travelling the length and breadth of the UK is integral to their roles, with managers making the journey from C E Edwards’ centrally located base in Stoke on Trent and Denholm Rees & O’Donnell’s long-term home at Aintree in the North West to spend time with customers across the country in places as diverse as Aberdeen and the South West.